Privacy Policy

Introduction

Pleasant View Farm ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our farm equipment repair services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (phone number, email address, mailing address)
• Farm or business information
• Equipment details and service history
• Payment information for services rendered
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Referring website addresses
• Device information and screen resolution

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our equipment repair services
• Processing service requests and scheduling appointments
• Communicating with you about services, appointments, and updates
• Processing payments and maintaining financial records
• Improving our website and service offerings
• Complying with legal and regulatory requirements
• Sending periodic emails about services and company updates (with consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of business assets
• Emergency Situations: To protect the safety of our customers or employees

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage method is 100% secure, and we cannot provide absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and improve user experience

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access and review the personal information we have about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Object to or restrict certain processing of your information
• Withdraw consent for marketing communications

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records may be retained for extended periods to maintain equipment history and comply with business and regulatory requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: